Axvoice VS Ooma – Which VoIP Phone Service Offers Value for Money?

Today we are going to look at two VoIP service options that you can choose from as a VoIP user. We will analyze Axvoice and Ooma against different features and see how these two VoIP services are delivering those features to their subscribers. My focus will be on those features, which the potential VoIP customers consider most important while opting for a VoIP phone service.

Number porting

Customers usually want to port their old phone number to their newly subscribed VoIP phone service. They don’t want to get disconnected with the rest of the world only because of the phone service change. Axvoice and Ooma both provide the number porting facility. Axvoice charges $15 as a onetime fee for number porting. Ooma however gives you two options of number porting. You can either pay the $40 number porting fee or opt for $10 per month prepaid plan at least for a year. This means that either way you have to pay more when you are porting a number to Ooma instead of Axvoice, which provides a flat but small fee for number porting.

Call plan flexibility

The next important characteristic of an internet phone service is the call plan flexibility. Caring VoIP services do take into account the options that they are providing to their customers. I found a lot of calling plans offered by Axvoice to both individuals as well as businesses. Each calling plan seemed to target a particular customer segment of the VoIP. I liked the holistic call plan approach by Axvoice that made customers available with a lot of calling plans choices. On the other hand, I did not find that much call plan variety with Ooma. Call plan flexibility is a definite edge that Axvoice has over Ooma.

Quality

I used both Ooma and Axvoice to test the voice quality offered. To my utmost surprise, I found no difference between the voice qualities of the two internet phone services. The talking went smooth and I felt no glitches while listening to the person at the other end. There isn’t any difference between the voice qualities of these two VoIP services.

Calling rates

When Ooma started providing broadband phone service to its customers, it initially announced that the customers will pay a onetime fee and will use their internet phone service for life. But later, they withdrew their offer and changed the plan altogether. Their calling rates are too confusing even for an expert VoIP user. However Axvoice clearly states all its calling plans with full disclosure of the costs associated, which makes it easy for the customers to decide which service they want to opt for.

BYOD (bring your own device)

One key problem that users always face is that of switching from one VoIP service to the other one. When I compare Ooma and Axvoice in that regard, I find Axvoice much more accommodating. Axvoice provides you the option of bringing your own device for using their VoIP service but when you are opting for Ooma, you have to purchase their device instead. Buying a new device for switching a service will definitely increase the cost of switch over. And Axvoice saves you from this heavy equipment investment.

Calling features

A very important point to consider while buying a broadband phone service is the calling features offered. Both Axvoice and Ooma offer a lot of calling features to their users. I can’t find much of a difference and give equal points to both of these internet phone services when it comes to calling features.

At the end, it makes it very difficult for me to announce a clear winner between the two VoIP providers however I would opt for Axvoice because of clearly understandable calling rates, low number portability cost and BYOD (bring your own device) options.